Jenna
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Jenna started the discussion Bringing caregivers in without overwhelming them in the forum Patient Education & Engagement CoP 2 hours ago
Bringing caregivers in without overwhelming them
Patients with engaged family members do better, but I struggle to involve caregivers without making them feel like a third wheel or piling on more burden. How are others framing this?
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Jenna started the discussion Keeping a new workflow from drifting back to the old one in the forum Implementation & Practice Change CoP 2 hours ago
Keeping a new workflow from drifting back to the old one
We rolled out a great handoff process 6 months ago and it’s already eroding. What’s keeping change sticky for everyone else?
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Jenna started the discussion Time-based coding vs MDM – which are people defaulting to? in the forum Documentation, Billing & Coding CoP 2 hours ago
Time-based coding vs MDM - which are people defaulting to?
Since the 2021 E/M changes I find time-based easier to defend, but I’m probably leaving money on the table on complex visits. Curious how others approach this.
